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  • The service here cannot even COMPARE to Sherway HR. This store is only good if you know what you want, know the inventory, and you're there to pull out your wallet and pay without any advice. The service I received at Links of London was HORRIFIC. I simply wanted to get the stardust bracelet in silver, and have been told by several staff that it either doesn't exist or is sold out globally. It took then 20 minutes to go on the system to check for inventory at another location, and even that.. I had to get a manager to do. After purchasing the bracelet at Sherway, with their inability to call them to place it on hold, there was a 30% off promotion I got in the email, attempting to go to the store to get an adjustment or repurchase, the lady simply told me the promo doesn't exist. When my email indicated that it's "now through July 5" she says it's a one day promo, and that everyone has been purchasing my item for regular price and it's only on "select" styles in their display case. Keep in mind, the email says "ALL STARDUST STYLES". Like, are you serious? She started raising her voice with me and said I can talk to the manager if I have a problem, but she's very busy with tons of customers and I'll have to wait. At that point I was too fumed to waste another minute of my time when my business is appreciated elsewhere. If the sales reps can't learn to put customers first, because that's really their only job, they shouldn't be working in the retail industry. Definitely DO NOT recommend this location. If you need GOOD service and recommendations and people who will be patient with you and value your business, go to Sherway HR. I only turn back to Yorkdale because it's much closer to me than Sherway. But with the multiple bad service experienced I've received from here, it's worth it to make the extra trip to Sherway instead. SO DISAPPOINTED!
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