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  • If you have to rent a vehicle go across the street to Enterprise, it will save you a great deal of stress. I went here because the body shop that was fixing my car after an accident (not my fault) referred me here. I walked in with my mother and my brother and was not greeted when we walked in. It was rather awkward considering the location is very small. When we were finally acknowledged the man at the counter was rude. He went over the additional insurance Hertz offers and I declined. He pushed the insurance and I repeated that I already have insurance and that I've rented from there before and never get the insurance. He went on to tell me what I couldn't do in the car such as party, unless you are in Colorado because marijuana is legal there. I was very confused with his conversation and even more shocked because he was talking about this in front of my mother and teenage brother. Overall the whole experience was very uncomfortable and incredibly unprofessional. I returned the car after hours because I had to leave town for a family emergency, only to return to a $1400 bill that was charged to my account. It's been more than a month now and after dealing to three different Hertz employees they have yet to return my money. This past month has been incredibly stressful trying to make ends meet due to this experience. Please avoid doing business here unless you enjoy being strapped for cash, stressed and depressed.
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