There is no grade low enough for the level of customer service experienced here. Pulled up for smog check...repeat customer...told few minutes...when vehicle in front of me was done the tech took paperwork inside and never came back...i called after 15 minutes was told about another 10 minutes..tech went on break and never mentioned as he walked paste AND made eye contact. Bunch of inept slackers on sunday I suppose. Calling corporate office over this too.