I stopped to pick up lunch yesterday to take back to work and I normally love this place. I could eat here everyday for a week and have plenty to choose from. However yesterday was not that great. The food was good (as always) but the customer service was definitely lacking. I got there really early (around 10:20 and they open at 10:00) and I was the only one. They were busy preparing some catering orders I could see however. I ordered the chicken roll ups with a side of slaw. As I was filling up my drink I noticed that she had rung up steak roll ups instead of chicken. I quickly walked over to her and interrupted her conversation with a guy who appeared to be training her in something. I told her that I hadn't ordered the steak and I wanted chicken and was it too late? She appeared aggravated and called back to the kitchen to tell them to make chicken instead of steak and then went right back to talking to the guy. No offer of refunding me the difference in price or apology or anything. Then I proceeded to wait at least 12 minutes for my food to finally come out. So I don't know if having a customer that early puts them off their game or what but I will certainly think twice before going again before their normal lunch times!