We recently had a custom, hand made wedding dress taken here, and when we dropped it off we were expecting to present them with a challenge in how to get it clean. The dress itself was very delicate, consisting almost entirely of silk, and was in almost all senses completely demolished and filthy. There was plenty of hi-jinks and fun had in it and it showed.
The reason I rate four instead of five stars is due to the cleaning not being done when they originally promised, and when we inquired as to it's status at another date, the person answering the phone seemed very uncertain of its status and had to ask around, ultimately resulting in them having to call us back regarding its whereabouts. This obviously led to some reasonable panic and worst case scenario thoughts, which were ultimately resolved with the phone call and an impressively cleaned dress. The final result is an almost new appearance and a workmanship that shows in the efforts and friendliness and knowledge of what they are doing.