| rev:text
| - kind of feel these guys deserve 1 star, but I'll give them two because i dont know the quality of their work.
I wanted to get a new large rolling gate, add a pilaster, 3 small gates,hardware with a code to unlock, and a new gate motor for the rolling gate.
i reached out to them through messenger here on yelp, they responded well and we set up an appointment to come take a look at what i needed done (this would be my second price -the 3rd company wasn't interested in coming out).
the guy showed up on time... but greeted me kind of weird/rudely.... i was doing stuff in my back yard when i saw him pull up and i called him over to the side gate.
showed him everything i wanted done, and i guess some stuff they didn't do, such as the pilaster (although they said they could help with this on yelp messenger) and the gate hardware (other company quoted for the whole project), which i guess was fine, i have a concrete guy and hardware is easy enough. he was standoffish at every question i asked -he clearly didn't want to be here.
He wanted to sit and go over some things, i brought him to my patio table and he was insulted that i didn't invite him in the house (my wife was newly pregnant and puking her guts out and she didn't want anyone inside), the other gate guy didn't need or want to go in my house so i didn't think it was a big deal.
he acted very insulted and he couldn't be bothered to sit at my recently cleaned off patio table. he would take it back to the office and get me a price within 2-3 weeks!!!!
well, at this point i knew i would never dare to use a company that would send a sales guy so out of touch with dealing with customers, especially if it took 2-3 weeks to get a number together.... but obviously that number never came and i assume he never had the intention of sending it... so i spent my $9k at a competing company that treated me nicely.
|