I believe Linda or Lydia( I apologize as a few days have gone by since I am posting this review) helps me get my fingerprints done and was very pleasant and informative. I had made a few mistakes on the paperwork that she went out of her way to help me redo it correctly and was just overall a very nice person to talk to you during the experience. She was thorough and double-checked everything to make sure I wouldn't have any issues. Don't know how often I'll need to get my fingerprints done, but I will definitely come here if I do