Light rail - great idea. Implementation in Phoenix AZ is horrible!!!!! Caters to bums and thugs!!!!!! Zero law enforcement!!!! A breeding ground for criminal activity. If you happen to be a victim, at least you will have a few passengers whip out their phones to make great amateur videos; they will not do the right thing and intervene or assist a victim. If you have a complaint with the light rail system/service; good luck dealing with their representatives.