If it wasn't for the food I'd give Copacabana negative stars for their horrendous service.
My boyfriend booked their downtown location for 6pm for a special occasion and we had gone in hoping for an enjoyable time. It was everything but that. First of all we were seating literally inches away from two other customers so it was incredibly awkward and difficult to converse
The real issue began 1.5 hours after we were seated. Halfway through our meal, we were asked to leave since our seating limit was up. We knew we had 2hrs, so we told them it wasn't even time yet. The hostess apologized and left, but twenty minutes later she told us we had to leave because we were seated in an area that was supposed to hold a party of 30 and they had already arrived.
First of all, why would you place us in this seating area if you knew it was going to coincide with other reservations
Second of all, we were trying to finish our beers and our seating time hadnt even been up yet. They literally took away our cups and started to clear the table before we even got up. if we had known we were going to be rushed out, we wouldn't have given them the 18% tip
terrible
the only good part of copa is the guys who come around with the slabs of meat, theyre super friendly and generous