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| - My fiancé and I have stayed here a number of times, although the condo style rooms are large and fairly nice, they are also older and often times have issues. (Leaky faucets, beeping fire detectors, etc.) The customer service is always very annoying. They are VERY pushy to get you to their "free breakfast," which is a time share presentation essentially.
This most recent visit, our room was not stocked with conditioner or body wash, as it has been in the past. It took us 3 calls and over 24 hours to get these items delivered to our room. Also requesting towels, being told 10 min, had call 1 1/2 later when we still have not received anything. No apologies.
Also, we received a call at 9:30pm last night to "welcome us" to the resort. (Aka try and get us to the breakfast). We stay here when in town for business, the rates are reasonable in the off season. If you are looking for a true Resort situation, I would not stay here. Also beware of the very pushy sales people.
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