Dr. Redfern is amazing 5 stars for him and the nurse with the short hair cut BUT the front desk RACHEL!!!!! Fucking horrible. she is rude!!! I've been there a number of time before surgery and after and they way she speaks to me disrespectful. As a patient I come 1st. One time she knew she was nasty and apologized. I thought maybe she doesn't like working there so she's Bitchy. Trying my BEST not to go off on Rachel because Dr. Redfern is great but that lady there needs training on her attitude and work place etiquette. She is truly a bitch and condescending.