When we arrived there was a guy cashing out a customer, took several minutes, he needed to call the manager over, several staff walked by, made eye contact but said nothing. Finally we were sat, server took forever to come over for drink order. After that he walked back and forth past our table several times, never with our drinks though. Had to remind him, had to ask for complimentary garlic bread which arrived after our apps. We had the pretzel and cheese sauce which lacked the pretzel salt.
General food timing and service was slow, all the tables were looking around for their server for something or another.
Club sandwich was yummy and widow maker burger was juicy and delicious, fries however were cold.
Have never had good service at any of the claim jumpers.