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| - My back passenger tire seemed to be losing air pressure about once a month, but I just kept putting air in it. On this morning, I discovered that it had finally given out and was completely flat. Arrived here and a super friendly guy, Justin came to my assistance. Kind of like the whole damsel in distress kind of thing.
Anyway, we went outside to inspect the back passenger tire. He explained that there was a ring around the tire which meant that it had been going flat for a while and was starting to shread on the inside. It needed replacement no question. We inspected the other tires and found a nail in my front passenger tire. FML!! He also said that a patch would not fix the nail hole because it was on the side where the tread was thinner. Went inside, discussed pricing of the 2 new tires and suggested getting the warranty. Knowing my luck, I got the warranty on the new tires and my 2 older ones. Covers them completely for the life of the tire. Justin was friendly and answered all my questions since I know absolutely nothing about car stuff. I did not feel like he was trying to dupe me into anything.
Less than 25 minutes later, out comes my baby with brand new shiny tires. Like I said, I'm not happy about the $500 I just spent. However, I am happy with the service I received here.
So why the drop to only 3 stars? As I drove away, the air pressure light came back on. Seriously? So I had to go to a different discount tire since I had already driven away. The guy at the second discount tire location found that my 2 front tires were over inflated, which is why the light came back on. He apologized for the mistake of the first location and said they should have checked everything before I left. This would have made me really upset, but the second location took care of me quickly and put me at ease.
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