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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-11-23 00:00:00 (xsd:dateTime)
itemReviewed	Bellagio Hotel
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I would like to provide a review of the Bellagio Hotel and Casino. My last review was on the Aria and I found the Aria an outstanding resort. My stay at the Aria was July 2012. The stay at the Bellagio was November 11 to 15, 2012. I was travelling on business and had a confirmation that needed to be amended. I tried the 1-877 number on a number of occasions and was never successful getting through. I arrived at the hotel on the 11th and proceeded to the front desk to check in. I explained to the checkin lady (Jodi) that I was frustrated with their 1-877 number and she did not care in the least. She advised that she was going to place me in one of the "newly renovated" rooms. I obtained the keys and lugged my baggage across the entire casino. Enter the room on the 16th floor and commenced unpacking. Part way through I went to enter the bathroom and found the light switch snapped in half. This meant I could not turn the light on. I called the front desk and advised them of the issue. Again I was met with someone that did not care. She said I would be moved and tried to swap my keys to the new room. She could not do it so I was told I would have to wait at the room for the bellhop to arrive. It was at this point that I would have expected a typical Vegas "upgrade" for my troubles. Instead I was met with person after person that did not care in anyway. The bellhop arrived and said "I guess I am here to help you move rooms. I took the keys to the new room and moved myself....I did not see the need to endure his poor attitude why I moved. They also ensure the move was convenient by making me move to a room on a separate elevator bank. This meant returning with bags in tow to the lobby then into another bank of elevator and up to the new room. Once at the new room is was as average as the other. Simple room with a view of nothing. The rest of the trip was as I should have expected....packed Casino with very impersonal service. While I know both resorts are MGM properties let me clearly state...if you want a great experience with friendly service head to the Aria. If you want to be treated like crap and be just another customer in the land of packed casinos...take the Bellagio. Aria is 5 stars and the Bellagio needs to be downgraded to a 3 star at best. Even the cocktails are better at the Aria...
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Derek

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