I took my son here yesterday for his first ever haircut. The space is nice and bright, lots of things around to keep the kids entertained and distracted. Unfortunately the haircut and customer service were both awful. Our "stylist", Veronika, took about two seconds to examine my son's long, curly hair before she started cutting. I had wanted it cleaned up but kept on the long side, what we ended up with is an awful, Dorothy Hamill type bowl cut. I told her she was taking too much length off and she didn't even pause or look up. Nor did she spend any time when she was finished to check her work to see how it looked. I was clearly unhappy with the cut, yet none of the five people behind the counter would make eye contact with us, let alone ask if we were satisfied. It was clear they didn't want to deal with the problem and wanted us out as quickly as possible.
This was a disappointing experience in every way, and I am so sad when I look at my sweet son's ridiculous haircut! I wouldn't even think of going back there for a fix, that's how low the skill level was. Visit at your own risk.