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  • Horrible night. Wife and I got a break from the kids and decided to go to Rustlers Roost. Shortly after being seated, a girl behind us passed out and had a short seizure. Over the next 15 minutes the servers and management did nothing and avoided the scene. My wife and I stood by and didn't know what to do. The parents didn't want us to call an ambulance but pretty sure management should have as soon as she passed out; I would think this to be protocol. During this incident, I lost my seat to the girl's father who was taking care of her. The mother was panicking and crying. Her friends didn't know what to do. Why didn't management come out and assist? So strange. To top it off, our server let us stand to the corner without a table and didn't once offer to seat us somewhere else. In fact, the server only came by one time throughout this ordeal even with a girl and her father on the floor... I finally flagged down a different server and asked for a seat since ours was occupied. To top it off, the quality of the food was low and overpriced and they made a bad drink for my wife. I will never go back to this restaurant.
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