Extremely unprofessional. I had 4 tattoo removal sessions and I haven't even noticed a difference. I swear the machine he is using isn't for tattoo removal or maybe he has no clue what he's doing. Didn't show up for an appointment once. Was late 15 minutes for another appointment. Didn't have ice packs to ice the tattoo before the removal for another appointment. Very unprofessional and disappointing that nothing was removed