Sherrie in service was exemplary. I had a hood lift strut that would hold for about 10 secs and slowly let the hood drop on my 2011 Audi. No problem, got a next day appointment a sweet loaner 2015 A3 and even accommodated my wish for an early oil change.
Smooth all the way around, no time off work for me and the service dept did more than expected; brake wear measured and the car detailed inside and out ( it was really dirty).
This was my first venture away from my old dealer at Audi N Scottsdale and Audi Chandler was quite a step up - especially in the detailing dept.
Thank you