To start this place is AMAZING. The salon is beautiful,chic and so clean. Everyone I interacted with was bubbly and, very welcoming. I normally travel back home (california) to get my hair done but, I've just found my salon in Arizona! Joncen and his assistant Kelly were the two working on my hair. Joncen was able to lighten and lift the base of my hair with a balayage a VERY decent amount. I didn't expect it to be so light the 1st time around. I love it! When discussing hair goals with Joncen he listened set a time frame and, expectation of when and how we would go about achieving those goals. For someone going from the darkest brown/black hair to as light blonde as I want, it's important to have those discussions. I feel as long as you go in with realistic expectations and are patient (like with anything) you won't leave here disappointed. You can def tell they care about you and, your hair! Kelly has magic hands and, the head massage during the rinse and condition was life. My hair felt amazing after the lightening even before it was trimmed.The prices are absolutely great too! I'm glad I gave this place a chance and, finally met someone close to my new home I can trust with my hair and, this journey to lighter longer locks.