I have now been there 5 times, if you find a student that is good you have to request them again. I had 2 keratin condition, and 2 color, last one I had a newbie and I had to return for a re-do(On top of the whopping $60 I was surprised with because they claimed she used 3 cups of color instead of one) Always ask how much your bill is before accepting any condition or service, and let the student know what works best for you. If you go before 12 noon, know you will get a second student if your procedure isn't done. They MUST go to lunch and drop what they are doing on you while you can pray they stay on the same page. Otherwise everyone is friendly, Larkin and Josh do a great job of Welcoming everyone who isn't rude!