Wow. A horrible experience. The salesperson forgot to order the couch we purchased. Or at least that was the reason given why it was late. And the customer service representative we called lied about why it was late until we pestered them repeatedly. When it did arrive, they did not communicate to the delivery service the correct phone number so it was delayed even further. And finally, when the couch arrived, there were multiple stains on one of the cushions. Avoid at all costs.