I stepped into this greatclips and noticed a packed waiting room.
"Looks like it going to be a long wait" I said politely.
"No, it's moving quickly" the hairstylist replied with a smile.
Nearly ONE hour later, and im still waiting.
Sidenote: I did mention I want a specify hair cut person, which could have delayed the procrss, but that was information I did make her aware of.
My time is valuable to. Stop being "nice" and give customers the truth. I could have left and returned, instead waste my time off of poor judgement of time and false reassurances.
Thank you Great Clips.