Been here a couple of times now and the very first time I came here, it was very disappointing. A lot of people were waiting at the front door because it was a Saturday night and it was extremely busy. We had a reservation for that night and the hostess at the front took forever to attend to us. We had to force ourselves in the front to get them to talk to us. And even then, a lot of customers were complaining about how they were given different information about reservations. They were questioning why they were told they couldn't reserve when others were able to reserve seats. Knowing that there were other angry customers made it really awkward for us who were able to reserve seats fine.
Even with reservations, we waited for about 20 minutes. Finally, we got seated. The rest of the service were good from then. Food came fast (and we ordered a bunch of food) and we were able to get out there within an hour.
The second experience I had was today...and a lot better. Service was fast and better organized. We were immediately seated and our orders were taken right away. We ordered the shredded pork congee with salted and golden egg...this congee is really delicious and comforting. They have so many other choices on the menu but this one sounded really good..and it was! Super delicious and filling. Can be shared between two people. Good portions and reasonably priced.
We also got the deep fried shrimp wontons..it came with 8 shrimp wontons..and for $6.50, it was really worth it.
Service was 10x better this time. I highly suggest to go on days and hours where it is less busy...because you get a good and quick service. The food is always good so there are no complaints there. Prices are reasonable and portions are great and shareable. Nice and clean place. Servers and hosts are okay...some need to be friendly, but if you're looking for quick service, this place is great...just avoid the busy hours.