If you have the manager do your nails, you will love them. ANYONE else and you will get a horrible job and an attitude. The last time I went there my nails had problems within a day and when I tried to talk to the technician about it she blew me off and walked away. I was extra mad because I had been so worried about hurting her feelings when I first walked in to talk to her about it, and she was so rude despite me being super nice about my nails looking like crap within a day of getting them done. Haven't been back since then.