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  • We showed up for an appointment that we waited three months for and was told they "tried to leave a message" on the phone and phone would not let them leave the message. They only called one day before the appointment and did not bother to call weeks before or try to call back to get ahold of us regarding the appointment. And tried to say it was the patients responsibilities ,well if you knew information about the cost why didn't you try to contact the patient until you reached them??? Very unprofessional. We show up and they informed us of a large copay that could have been avoided if they took the take to time to get a hold of us prior. They had almost three months to speak to us regarding this matter. Now we are out a large amount money because of their carelessness. We didn't want to reschedule because it took us so long to get in regarding an urgent matter..So far not impressed and the staff was rude and could careless. Why would you only try to reach a client one time especially when large amounts of money are in. We waited months to get in. This is ridiculous and we are extremely upset and disappointed. Horrific.
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