I'm currently sitting at this location and while they told me it would be a 30 min wait it is now another 30 minutes because she did not take the time to put me in the schedule which is extremely frustrating. I get it, people have appointments, and I did not, but I should have been put into the schedule in a timely manner.
Old lady with glasses at the front desk - you are slow and probably should not work the front desk. And your personality is less than stellar. So sad for you and also your front office staff. Idiots. Complete idiots.