I have soooo many mixed feelings.
I feel like it's not fair to review the office when it's lumped together with the call center.
So the office itself, was pretty great. The actual waiting room experience was nothing special. Except that there were tons of people, but the process seemed very efficient. I was called back a few minutes early even.
The Drs and nurses, were WONDERFUL! I saw nurse Edith, and Dr Caldron. Both seemed like just awesome human beings! I wanted to ask them to just be my Primary Drs! They were so kind and extremely knowledgable and professional.
But, the call center, that you call to make an appointment or really any communication, is absolutely awful.
I still strongly stand by my original review of the call center. But loves my visit with the Drs.