I took my son here for his birthday. I was a bit skeptical because he is 11. Boy was I shocked at how much fun ALL the kids had. Everyone was running with smiles on their faces! The font desk staff was super helpful with every question I had!! And then when we went into the party area, Ben made sure everything was taken care of and did a great job. I don't know how you guys handle all the crazy kids there everyday but I commend you! Thank you for making my son's birthday super special. You guys are awesome.