Not surprised by such the low rating of this particular walmart. I usually go to the Aurora location but decided to check out this location because its easy access via 88yrt bus. First off, I went to return some unopened still sealed lip glosses that I decided I didn't want. I didn't have the receipt and was fine getting it on a shopping card bc that's how I initially paid for the items and I explained that to the lady at customer service. She basically told me i was lying and how I should have a "gift receipt" and it makes no sense. At the end of it I got back the amount on a shopping card.
Then came the manager. I went to purchase some holiday plants that were on clearance. Some lovely customers decided to rip out some of the plants and I assume stick them in other decorations to purchase. I only wanted the plain bulbs which happened to have the missing plants. I explained to the manager the situation and he tried to tell me how I can either pay the price but a discount won't be offered because its already on clearance and will just be shipped back to the manufacturer. The cost of shipping it back to the manufacturer would be a whole lot instead of just selling it at an even discounted price to a customer. Just because an item is on clearance doesn't mean walmart and the manufacturer isn't still profiting. I asked him i could just go rip off the plants from the bulbs and put them in the bulbs I wanted. Of course he said no. I did it anyways BC fuck you walmart.
Lazy ass customers don't put the shopping carts back and both self and associate check outs are always a line up.
Customers stand right in the middle of the walk way and talk to each other while others try to leave around them. I will stick to the Aurora location where people are more respectful and the staff is tolerable.
The only positive thing about this walmart is the McDonald's. The customer service is friendly and the service is good. The restaurant is clean and the coffee and sausage and egg mcnuffin is on point(all I've eaten there)