Carlos was our waiter/bar keep. He first came to our table without a paper and pen to take the order but I thought maybe this guy was that good. He returned to our table about 15 minutes later and told my wife and I that they lost the appetizer ticket and that the manger would cover the appetizer. And the manager did. He then brought our our entrees and put mine in front of my wife and vise versa. We asked my wife's steak to be well done but it can out medium. Since they were covering the appetizer we didn't want to make a stink. I noticed that my receipt had loaded baked potatoes on it but we didn't order them that way and he didn't ask. Our issue is not the facility or the food its with Carlos. They need to get rid of this guy or train him better. We will not be returning.