I still absolutely LOVE Debbie and the rest of the great ladies there but the new policies are really driving away customers. The price increase now makes this an expense that no longer makes sense. To make matters worse, I went to book online today only to be greeted by a new policy that now says if you don't cancel within 24 hours you will be charged FULL PRICE! I typically go on my lunch break and occasionally have something come up at work that makes me need to reschedule. I could see if it was $5 or something but the owners really need to rethink their sales strategy.... You are driving away the core of your business with insane pricing and ridiculous policies.
Canceling my membership and sadly headed elsewhere :(