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  • We visited Shinta on the Grand opening day. I had arrived around 3:15 pm only to find a handful of people hovering around the front door. That all quickly changed with the line more than doubling in a matter of a few minutes. Shinta started allowing the first group of people to be seated around 4:30 at their opening time. However they were only letting one group in every 5-10 minutes or so even though there were alot of empty tables that could be seen. Once inside and my group of 6 was seated I noticed the decor of the decor of the restaurant was light and airy and did not have the smokey suffocating smells that other bbqs places usually have. It was disappointing once we were seated that only 1 grill was given for a party of 6. It posed a challenge cooking the food and we were left waiting for most of the night for food to cook and felt rushed with the time limit. The initial order of food we placed became somewhat of a disaster. Only a portion of the food we ordered had come (mainly side dishes) and the meat which we were highly anticipating was no where to be found. After several attempts to flag a server down and to remind him of our order the food started coming. The food was average at best. The Wagyu of course was soft and tender however I feel it was fattier than the normal cuts of Wagyu. The rack of lamb was too thick to be cooked fully and we had to use a knife to cut it into smaller chunks. Another downfall of the visit was desserts were not unlimited. Of the 3 options available (yuzu, vanilla ice cream and mango slush) only the mango slush was available and it was limited to 2 per person. Overall I would not return for another visit unless much needed improvements in service and food. The visit was very underwhelming especially after all the hype on social media platforms such as Facebook and Instagram.
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