We've ordered from this location over 20 times because we liked the food and even though we have to wait 20-30 mins longer than places that take half the time we still ordered here. After tonights order we won't be getting delivery here anymore. The estimated delivery time always shows 60 mins, it doesn't usually take the full 60 mins but if it does we understand. Tonight it took over an hour and a half to get our delivery. I called to make sure they had the correct address because it has never taken this long to get an order and because we recently moved [even closer to where they are located]. The manager had nothing to say except that it was on it's way and the delivery driver had our order. I voiced my concerns about it possibly being cold by the time it got here and she said if it was cold or not up to our standards to let the driver know and they would remake it. Why would I have them remake it and wait another hour for my order? It sucks when you enjoy a place enough to order frequently but they can't even accept that this wait time was ridiculous or offer something for the inconvenience. It was just basically, it'll get there when it gets there, tough luck kinda service and it was very unappreciated.