About: http://data.yelp.com/Review/id/mkBM7mgXrg3aUvb4rllwSw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-10-12 00:00:00 (xsd:dateTime)
itemReviewed	Overnight Prints
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Have been ordering print jobs from this company for many years and have noticed a significant decline in service this past year. Two orders I placed this year had issues. First one they didn't send the envelopes for the cards I ordered. We ended up going out and buying envelopes on our own and requesting a refund for those. Then I just had an order where they sent the envelopes and not the cards. We had paid for delivery by a certain date, and we were on a tight timeline. But we could do nothing about it and the cards arrived a week later. These were problems caused by overnight prints, not the delivery service provider. I also had a lot of trouble with their customer service with regards to pricing and VIP discounts. Being a customer for many years we had earned our was to the highest level VIP Discount Pricing in their Loyalty Program, and I was finding that the prices I was getting under VIP Discount was the same or more than if I was just purchasing the item through the regular site sale they were running. Didn't make sense, I tried to discuss with customer service and got the least interested and least helpful customer service rep I have ever spoken to. Additionally I had an order last year that had poor print quality - the first time I ever experienced this with OP. There were obvious defects with the printing, I was shocked they mailed it out to me. When I tried to work with customer service to get it resolved I got nowhere, kept getting the same boiler plate email back. Ended up requesting a refund and ordering from somewhere else that time. I will not continue ordering from them again.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Bonnie

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