I got a call few months later. Saying the apologize for what happened. They said they were under new management. So they said they would call me and see if the can recoup my loses. So that was nice to hear. A week went by and they never called even thou they said they would. I finally got a hold of this fool who called me and he said if i take down the bad review he would try to get me some money back. I called bs and he fed me lines about how things have changed. Well he had the same slick bad service mentality as the sales guy who coned me about there great service. Dont go thru them. Awful service and they use 3rd party people to transport there loads. Craigslist guy is who showed up to drop my stuff off. Dont risk these losers.