This place was packed on the weekend, with people who appeared to be tourists. I guess it didn't surprise me, since this is Fashion Show Mall. There's also a sign in front of this place that says "Walk-ins Welcome." It appeared that some of them bought glasses next door.
Other than being bombarded with touristy folks, this is a really small, one man shop. The eye exam room is tiny and seemed like a storage closet with contact lens boxes all over the place. I didn't really like how one part of my routine eye exam - where you look into some machine - is in plain view for everyone in the mall to see you. Essentially, you step outside of the doctor's room and look into some machine that's right next to a glass window. I didn't really care much for his receptionist?/assistant. She wasn't as warm and welcoming as Dr. Tran.
Any who, as a doctor, Dr. Tran is really nice and competent. He does take his time and is responsive to questions. He was also really good with follow up too. He returned my phone call after his working hours, which I really appreciate. The price he quoted me for contact lens was fair, and I know this because I compared it with another store. He fitted me for glasses and reshaped them to fit my head.
I really wish I didn't have to go through hubbub of Fashion Show Mall just to get to him.