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| - Save yourself aggravation and go with another company. We paid extra to have handles we had purchased installed on the cabinets. Half of the handles are crooked, and because the cabinets are cheap paper over particle board, you cannot patch and re-drill the holes, it would look like crap.
We had one of the small single cabinets installed as a "floating" cabinet next to where we park our golf cart, so that we could put the small battery charger on top of it. About 5 months after the cabinets were installed, I went out one day and opened the door of this floating cabinet, and the whole thing fell off the wall, striking my shin as it fell forward toward me. It peeled a sizable hunk of skin from my leg. It goes without saying I was unhappy. I couldn't imagine how it could have fallen, until I looked behind it and saw that it had been merely stapled to the wall! The cabinet itself was also damaged when it fell. We called Neil's and several days later they were out with a replacement cabinet and assured me as they attached it to the wall it would not happen again.
Well guess what? Today, my husband was getting something out of the cabinet and as he opened the door it fell off the wall again, striking him in the arm and ripping his skin off. You would think they would have learned the first time to install it into the studs, but when I looked behind the cabinet, it once again was stapled to the wall! The only thing different this time was a wood screw on either end, which was not screwed into a stud, just the drywall.
My husband called the owner and when he said he was not happy about this, it being the second time, the owner said "call me back when you're in a better mood" and hung up on my husband.
So not only are they providing shoddy workmanship, but when you call them out on it, they get extremely pissy and try to make you feel like the jerk! We are both lucky our injuries were not more severe. When they come back out I will insist they fasten the cabinet into the studs. The problem is, we have several over head cabinets, and I'm scared to death now that someday one of them will fall on someone and cause serious injury or even death.
Please stay away from these people. They might be cheaper than other cabinet makers, but you get what you pay for. And considering these are not even wood, you are better off paying a bit more for something more durable. The finish is already peeling and chipping on mine.
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