Disclosure: This review is based on St. Patrick's day bar crawl. So most places weren't on their A game for being slammed, but then again they still get one star even with that consideration.
So what went wrong?
Tables weren't being bussed, so we bussed
Menus were sticky from spilled beer
Took 15 minutes to order drinks then 15 more to get drinks and order food
Food took 2+ hours
Appetizers came with the food, not before, making the wait even more agonizing
Tater-tot nachos had very few chips and not much cheese, mostly iceberg lettuce
Burgers apparently only cooked well done
Burgers also come with toast in lieu of a real bun
Separate checks are too much work, so we split the table 8 ways
I have to stop, the more I go the higher my blood pressure gets. It was really awful that day, I wish I had just gone to Five Guys and been done with it (I ended up going later).
Get your shit together. Oh and I still tipped the waitress, most of that stuff was the kitchen. Should always tip cause they don't really get paid by the restaurant.