I know it must be hard to be a coffee company competing in the world with Starbucks and I get the hook this place is trying to pull off BUT here's the deal, you can't be hipster and elitist and the same time. I tried to order a vanilla latte and I thought that the woman behind the counter was going to stroke out right in front of me. "We really don't recommend you put flavoring in our coffee" Well I really don't recommend you scold customers when they try to pay for your product. I will drink my coffee however I like it. I don't need a undereducated, 30 year old barista to tell me how I should drink my lattes. Sooo if you like over priced coffee BLACK and black only then go on down to Cartel but if you ask for sugar be ready for a berating - don't worry that part is fee they don't charge extra for it.