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  • Got the voucher for laser for Toronto location. It was for three body parts, unlimited visits (minimum 6 weeks break) for 1 year. I just got off the phone call with a woman that said there will be a $50 charge if I wanted to book an appointment because I missed an appointment. She said that there was a note saying that I was advised of the charge, which I wasn't. She also said that I should have read the fine prints before I signed the waiver form when I first signed up. I still feel cheated because no one has verbally warned me of the charges, the charges were not written in a well-recognizable manner, and that it was probably written somewhere in fine prints. My voucher was supposed to end in September 2015, and I wanted to make arrangement so that the voucher expires in August instead of September or something so that it is fair to the company, and I was denied of such offer. I also found that the treatment had no effect on my body, and I still have strong growth of body hair. 1. They do not provide good/effective treatment 2. They seem to be making money off of rigging existing clients of this penalty fee that they do not advise clients of in a conspicuous manner. 3. Customer service was bad. I strongly suggest that you do not use their services.
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