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http://www.openvoc.eu/poi#funnyReviews
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  • Although I decided not to have my car worked on by TriCity, my experience with them was very positive. Ray was always very cordial and courteous on the phone, and continued to try and earn my business. Nothing but positive interactions with everyone there. It turned out to be a communication issue, where all of the available options were not explained to me initially. I was looking for a cheaper option than a full rebuild, and did not find out that a used transmission was an option until the morning I told them I was taking the vehicle elsewhere to have that done. A suggestion I have for both TriCity and a potential customer, is to fully discuss all available options in the beginning. Potential customers should always ask...What other options are available?....until they find something they are happy with. Had TriCity told me the first day, that a used warrantied transmission was an available option, I would have most likely had them do the work, and my car would be fixed already. No hard feelings at all, and I will certainly give them a chance in the future for my business.
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