We purchased a used CX-9 here a few years back. They were very friendly and courteous. They gave us a good deal and stayed after hours to get us into the car that night, even showing us how all the features worked. The owner even came out to talk to us. Part of the deal was that they would install a roof-rack. We returned a month later to have this done and our salesman saw us and remembered our name and was very friendly. They put the roof rack on and even noticed a few other issues needing attention, which we elected to take care of ourselves, but it was nice they checked for things like that. The vehicle went on to serve our family faithfully for three years before being totaled. This dealer knows how to treat customers. Don't hesitate to give them your business.