Service has totally slipped at 7 hills vision. 2 weeks ago when I went in for my appointment I had to wait almost an hour after my appointment time to be seen and the place wasn't busy at all. Ok, I need the contacts so I wait. The Dr was pretty good, but then again my prescription hasn't changed in a long time so I should be easy. I order my contacts and wait.... And wait.... Two weeks later I call to ask what's going on and they say... "Oh, your contacts are here. Somebody should have called you." Nope, no call, nothing. You see, I have this little think on my phone that is called Caller ID and Seven Hills Vision is nowhere to be found. Don't lie and tell me you called to cover the fact you messed up. Admit it, own it and keep your customer... If not I know I can find another eye Doctor next year. So disappointed....