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  • And when I say "one star", I'd actually prefer NO star. Donna, the manager, ruined what would have been a pleasant experience. It's your typical fare, the décor has some carousel horses but it's kitschy and the menu is a tad overpriced. A couple of friends and I checked it out cuz we weren't too picky. We were seated outside, the food (calamari and fish and chips) was decent, and they had a few beers available. As we finished our meal, it began to rain so we came inside. I paid for the bill, wanting to make sure our server got the tip. We then went to sit at another table so we could split some dessert. First off, before we could sit the manager rudely told us to move so she could get through. All right. We sat down awkwardly. The next time she came through she asked to see ID (no waters offered). Okay no problem, we were well in our 20's and 30's. Then she asked us what we wanted and we said we want to split one dessert. She flat out refused and said "I'm not serving you one, you're three people so you have to get three". We explained we just had full dinners outside and she said "yeah I'll let it go" and walked away. No apologies, no nothing. My friend called her out on being rude, to which the owner replied "a lot of people are coming in cuz it's raining". We said that she could have asked us instead of assuming we wouldn't pay and she didn't really have a good answer, just mumbled about us being rude and that she has the right to deny us service. Needless to say, we left without dessert. I think the whole situation was poorly managed by the manager. If it's raining outside and people are coming into your nearly empty establishment, being polite might actually entice ppl to order a beer or some food. Furthermore, it's never okay to be rude to patrons, especially after they just paid for full dinners and did nothing offensive. No problems with the rest of the staff. But Donna made it horrible enough that I'm urging everyone to keep away from this establishment - terrible service on top of "meh" food.
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