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  • I'm so disappointed at the Metro here. I remember I used to come here on late nights after studying, and it was a great 24hr grocery that allowed me to park underground provided I buy $20 worth of food. I entered the garage today, and noticed that I had to only buy $10 but only get 1hr worth of parking. After my meeting, I went around the store looking for some staple things to buy. I had a hard time trying to navigate the aisles. They don't have much for organic or gluten free foods - maybe they just weren't apparent to me. The aisles are really narrow, and it was hard to find things. Despite all that, I finally got in line, and noticed only 2 cashiers were open (a 3rd open, but was going on break). LONG lines at both and I ended up standing in line for 15 mins until they finally decided to open up only a 3rd cash. Not only that, when I did get to the cashier, I noticed he was slow and rude. Did not feel a sense of urgency with all the people waiting. He bagged my goods so poorly, I had to re-bag everything (I had eggs, and he just put it on top, and looked at it awkwardly when he let do it everything toppled over.) THEN in order to get my parking validated I had to wait at the customer service desk. There was someone in line getting their stuff checked out, and even when he was riffling through his wallet, she couldn't even look at me to see if she could help. There was even some girl just leaving from her shift and she couldn't raise an extra finger. After an extra 20 mins in line, my hour downstairs in the parking had expired, and I had to STILL PAY $6 to park (their flat fee). It was better when it was Dominon.
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