As someone earlier mentioned, you can't expect much when you come to a restaurant like this because here you get great value and it compensates for the service. You won't be able to find better value Chinese food than at this place, trust me. Although the store is rough, staff are always running around and busy, I really can't express enough that you get bang for your buck by coming here. What restaurant gives free soup, rice, dessert and is tax free?? The dishes are also very reasonably priced, most under $10. Not to mention they have a large menu of items to choose from, from HK Cafe style food to traditional Chinese dinner. For less than $10 per person, you will carry your belly leaving this place. I always find myself coming here and the food is always consistent. Service is quick as well. Really can't complain.