Some of the reviews here are rough. I have a friend that dislikes this place as well, but I never had a terrible time here. He food is average, but hope nobody comes here for fine dining. I would not come here during the week for lunch, it's packed. If you want the best service possible, sit at the bar. That may not always be the most comfy(or practical with a group), but I promise service will be faster. If nothing else the beer list is great and they always have the liquid crack from Willoughby.