After a week of communicating with Stephanie at Buonanotte and reserving dinner and bottle service, upon arriving at the restaurant the very rude gentleman at the door said we weren't even on the reservation list.
He impolitely told us to get in line and he wouldn't speak with us in regards to the situation. Getting into contact with the restaurant was a pain and to this day I haven't heard back.
I don't think I'll be giving them my business any time soon.