We just finished getting family tattoos for 5 girls getting tattooed for the first time. I sent the design (lettering in our grandmas handwriting) and when we arrived Michelle had printed the design in a number of sizes so everyone could choose what they liked best. Robbie, Michelle and everyone in the shop were so patient and accommodating and really made us feel welcome and excited about the experience. We absolutely love our tattoos and I'm sure if any of us want another tattoo in the future we wouldn't hesitate to go back to Gypsy. Michelle and Robbie, we can't thank you enough!!!! HIGHLY recommend.