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| - I really want to give this place a higher rating and parts of it scored, but too many did not. We came between 4:30 and 5 on a Friday. Typically I'm used to places being busy Friday afternoons and that's why we brought the kids early. It was very quiet and there were three servers waiting at the hostess station, so seating was immediate.
Insert first issue. The kids menus were already colored on. Our server was wonderful and immediately corrected this and apologized and brought us fresh ones. I question how clean clearing is if used kids menus end up mixed with the new ones...
Menus: we tried ordering an appetizer we wanted to try. They, of course, are out. At 5 pm on Friday night. Server apologized and offered suggestions, but none were unbreaded and we try to give our gluten-free kiddo the option to try. So, no appetizer. However, kudos because when I asked if it was an option to do grilled chicken tenders on the kid's menu-(unspecified) they catered to that. I'm pretty sure the fries had some batter mixed in, so do not expect those to be gluten-free.
I had the fish fry special which I ordered with fries and the server said it also came with soup or salad. AKA both. So I added a salad. When our food arrived I was without the fries. When I questioned the person bringing the food she said it was either or. Again, I wasn't in the mood to argue, but our server said it was with both and brought the fries that my daughter devoured. So, very polite and fixed problem once again. Our server was clearly on her A game.
Then our last issue where I drew the line was when I took my two daughters to the outside bathrooms. I get this is an outside bar, I get that volleyball players use it so I can get past the fact that there's sand on the floor and bugs in the sink. But there was no soap. So after hauling the diaper wipes out to wash our hands I paused at the outdoor bar to let the bartender know so she could let some other staff member change it. I waited until she stopped chatting with the customers sitting there; they acknowledged we were there. I said "just so you know, the ladies restroom has no soap (and if employees need to wash their hands...not to mention the customers that want to). She muttered ok and went back to her conversation. I did let the hostess know who actually did care (kudos).
So, Lucky's I want to give you another chance. Your food was ok, but this visit really was a meh. But a few of your staff members were great and I'm assuming my husband gave our server a good tip as she deserved it.
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